Privacy Policy

Privacy Policy

Last Updated: December 03, 2025

ELTS (“we”, “our”, “us”) is committed to protecting the privacy of every student, visitor, and user who interacts with our website and our educational services. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information.

Information We Collect

We may collect the following information when you enroll or interact with our services:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Address
  • Date of birth (if required for certificates)
  • Emergency contact details

Academic Information

  • Course preferences
  • Previous qualifications
  • Assessment records
  • Attendance records

Technical / Website Data

  • IP address
  • Device information
  • Browser details
  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Register you for courses
  • Contact you for classes, updates, and schedules
  • Provide study materials and learning support
  • Issue certificates upon completion
  • Improve course quality and training delivery
  • Process payments and issue invoices
  • Maintain administrative and compliance records

Sharing & Disclosure of Information

We do not sell or rent your personal data. Information may be shared with:

  • Payment gateways (for fee processing)
  • Government or authority bodies (only if legally required)
  • Certification bodies (if applicable)
  • Internal trainers and staff for academic purposes

Data Security

We implement secure digital and physical measures to prevent:

  • Unauthorized access
  • Misuse
  • Data loss
  • Alteration

Cookies

Our website may use cookies to improve user experience, analytics, and site performance. You may disable cookies anytime through your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

Students’ Rights

You have the right to:

  • Access your information
  • Request corrections
  • Request deletion of your data (except mandatory academic records)
  • Withdraw consent

Updates to Policy

We may revise this Privacy Policy at any time. Updates will be posted on our website.

Contact Us

For any privacy-related concerns, contact:

Email: info@elts369.com
Phone: +91 911 736 5153
Address: Shop No.11, Bina Pani Sadan, Kasidih, Sakchi, Jamshedpur, Jharkhand 831001.